Effective Date: November 27, 2024
At Acrosslens, we respect and value your privacy. This Privacy Policy outlines the types of personal data we collect, how we use, store, share, and protect your information, and the rights you have regarding your personal data. By using our website, acrosslens.in, you consent to the practices described in this Privacy Policy.
1. Who We Are
- Business Name: Acrosslens
- Website Name: acrosslens.in
- Email Address: infoacrosslens@gmail.com
- Services Provided: We specialize in providing professional photoshoot services for food, fashion, weddings, and other events.
2. Information We Collect
We collect personal data from users in various ways, including but not limited to:
2.1 Personal Identification Information
When you visit our website, make a purchase, or communicate with us, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed via third-party payment gateways)
2.2 Technical Data
We may collect information about your device and how you interact with our website, including:
- IP address
- Browser type and version
- Operating system
- Device type
- Referral source (how you arrived at our site)
- Pages visited and actions taken on our website
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to enhance your experience on our site. Cookies are small files stored on your device that help us improve functionality, analyze website traffic, and provide tailored services. You can control cookies through your browser settings.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To process and fulfill your orders for photoshoot services
- To communicate with you about your bookings, inquiries, or requests
- To send you promotional materials, newsletters, and marketing communications (only if you have opted-in)
- To improve the performance and functionality of our website
- To comply with legal obligations, such as invoicing and accounting
- To provide customer support and respond to your questions
4. Data Storage and Retention
We take reasonable measures to ensure that your personal data is stored securely. All personal data is stored on servers that are protected with appropriate security measures, including encryption. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law (e.g., tax and accounting obligations).
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers, such as payment processors, website hosting companies, and email marketing services, to perform services on our behalf. These providers are contractually obligated to safeguard your data and use it only for the purposes for which it was provided.
- Legal Requirements: We may disclose your personal data if required to do so by law, to comply with legal obligations, or to protect the rights, property, or safety of Acrosslens, our users, or others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you if your data is transferred and becomes subject to a different privacy policy.
6. Data Security
We are committed to protecting your personal information. We implement a variety of security measures, including encryption and secure server technology, to protect the confidentiality of your personal data. While we strive to protect your information, please note that no data transmission over the internet can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of your data.
7. Your Rights Under GDPR
As a user of our website, you have the following rights regarding your personal data under the General Data Protection Regulation (GDPR):
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
- Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data, subject to certain exceptions (e.g., if we are required to retain it for legal purposes).
- Right to Restriction of Processing: You can request that we restrict the processing of your personal data in certain circumstances.
- Right to Object: You have the right to object to the processing of your personal data for certain purposes, including direct marketing.
- Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller.
- Right to Withdraw Consent: If you have provided consent for specific processing activities, you may withdraw that consent at any time.
To exercise any of your rights, please contact us at infoacrosslens@gmail.com. We will respond to your request within the timeframes specified by GDPR.
8. International Transfers of Data
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including countries where we may use third-party service providers. If your data is transferred outside the EEA, we will take steps to ensure that your data is protected in accordance with applicable data protection laws, including the use of Standard Contractual Clauses or other safeguards.
9. Third-Party Websites
Our website may contain links to third-party websites that are not operated or controlled by Acrosslens. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: infoacrosslens@gmail.com
By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, storage, and use of your personal data as described above.